FAQs

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Community Center

1. Are there fees for usage, classes, programs, leagues?: Yes. The fees help to cover the costs of the programs. Priority goes to the Cleveland Heights resident. Fees are generally divided into categories. Some may be differentiate between resident with an recreation ID card and a nonresident. Others might have the recreation pass holder, the recreation ID card holder and the nonresident. You will need to look at the specific class, program or league you are interested in to see the attached fee. Please review our brochure for the specific fees attached to the class or program that interests you.

You qualify for a membership to the Community Center if:

If you own property in Cleveland Heights, but do not live here, you do not qualify for a Community Center membership.

3. Do you have meeting rooms available for rental?: Our Community Center has several rooms to accommodate your event, including a large activity room with a warming kitchen. Tables and chairs are also available for your specific function. Please feel free to stop in and view our rooms. If you are interested in booking a room, please call the Community Center at 216-691-7373.

4. Do you have to be a resident of Cleveland Heights to use the Community Center?: Cleveland Heights residents have the priority use of our parks and facilities. Nonresidents have limited access. Residents with a current Recreation ID card can bring guests, but the number is limited and depends on the facility and usage. Our Community Center was built and is supported by taxes paid by residents and is primarily for use by residents. Some programs are open to the nonresidents as well, with a higher rate structure. ID cards are purchased at the Community Center and are valid for one year from the date of purchase and must be renewed each year.

5. I am a resident and pay taxes; why must I pay user fees also?: The taxes cover the cost of paying for the facilities and their upkeep. The fees are necessary to cover program costs (staff, materials, etc.).

6. Scholarships are available for Cleveland Heights residents. Why are they not available for University Heights residents?: The City facilities are supported by income taxes and tax levy payments by Cleveland Heights residents only. The property taxes support the school system and not the individual cities of Cleveland Heights or University Heights.

7. What amenities does the Community Center have?: The Community Center has two ice rinks, a gym, an indoor four-lane track, exercise equipment, Senior Activity Center, meeting rooms and rental spaces, concession stand, all purpose pathway, grass recreation area and a nearby nature trail.

Front Desk Hours

Monday - Friday 9:00 a.m. until 7:00 p.m.

Saturday - 9:00 a.m. until 4:00 p.m.

Sunday - 11:00 a.m. until 4:00 p.m.

Gymnasium, Track, and Fitness Center Hours
Through May 20, 2018

Monday - Friday 6:00 a.m. until 9:00 p.m.

Saturday - 7:00 a.m. until 6:00 p.m.

Sunday - 9:00 a.m. until 6:00 p.m.

May 21-September 16, 2018

Monday - Friday 6:00 a.m. until 8:00 p.m.

Saturday - 7:00 a.m. until 5:00 p.m.

Sunday - 9:00 a.m. until 5:00 p.m.

9. What determines open gym times?: Mid-October through early March feature our youth basketball programs, which are extremely popular and a community staple. Evening practices and Saturday games are necessary. We do provide as much open gym time as we can.

10. What determines the Community Center days/hours?: Both the Community Center and City Hall are closed on all legal holidays and union mandated holiday observance days, to reduce staff and utility costs. This has enabled the City, along with program and staffing cuts, to keep the facilities open as much as possible, to best serve our patrons.

11. What do I need to do to register for programs and/or become a member?: To see a complete offering of programs, please browse our website or review our current brochure. Registration for programming takes place at the Community Center or online. Some programs will allow you to register over the phone with a VISA or MasterCard if you are already in our database and have a current Recreation ID. Some programs will require you to register in person, or mail in your completed registration or online. Please refer to our brochure for specific program information. If you are a resident, some programs will require you to obtain a Recreation ID card, while others it will be to your advantage.

Note: we are currently in the process of developing our online registration platform which we anticipate going live very soon.

12. What do I need to obtain a Recreation ID card?: ID cards are sold to Cleveland Heights residents only. ID cards are $5 each and include a digital photo (similar to a driver's license). Each individual must be present to receive a card. Proof of residency must be shown at the time of purchase and can include one utility bill (or other pieces of mail, or printed receipts or invoices for those of you who have gone "Green"), or a driver's license or photo ID.

13. Where is the Community Center?: The Cleveland Heights Community Center is located at 1 Monticello Boulevard on the corner of Monticello and Mayfield Road. The Main entrance is off of Monticello Boulevard.